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As New York’s largest credit union set its sights on expanding nationwide, Bethpage identified a need to offer deeper education on its products and services to potential and existing members.

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Due to popular demand, what started as a small educational web series has now grown into a commercial series led by a recognizable brand personality featuring multiple products and characters.

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The Ask

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Bethpage is a warm and approachable brand, a credit union that’s laser focused on providing the best products and services for their beloved members. You’re not just a customer when you bank at Bethpage. Tapping into this brand value was key in strategizing how

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to raise brand awareness and educate potential and existing members about all Bethpage had to offer. Elaborating on our initial video series, FI5TH was tasked with creating a full-fledged brand ecosystem to build memorable brand equity with potential members across the country. 

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The Fi5th approach

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Bringing the brand to life started with scripts that balanced a humorous tone with financial education. To embody the brand’s welcoming characteristics, we casted a team of friendly faces led by an endearing spokesperson.

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To unify brand assets, we developed an originally scored audio mnemonic that emulates the brand’s personality with a complimentary animated logo that bookends the beginning and end of every commercial spot.

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As the brand product list grows, our advertisements continue to showcase the Bethpage world as a fanciful place that makes banking fun.

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"FI5TH does a great job of taking sometimes vague ideas with significant regulatory restrictions, providing thoughtful guidance, and finding creative and innovative ways to bring them to life, take them to the next level, and achieve our goals."
MATT C.Senior Manager, Brand & Creative
Bethpage Federal Credit Union

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RESULTS

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Our ongoing partnership with Bethpage provides the opportunity for continued optimizations based on data and real member feedback. Leveraging the insights of a long term relationship has ensured a seamless strategic

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and creative approach. From broadcast to digital, OTT and in-store, our Bethpage commercials have reached millions of prospective members across the tri-state area and beyond.

LET'S FIND
YOUR FI5TH